Freqently Asked Questions
PPCHEM® Journal
What is the PPCHEM® Journal?
The PPCHEM® Journal is a peer-reviewed technical journal focused on cycle chemistry, water and steam treatment, and related topics in power plants and industrial facilities. It is internationally recognized for its practical and scientific content.
What topics does the journal cover?
The PPCHEM® Journal covers a wide range of topics, including:
- Cycle chemistry
- Corrosion and materials science
- Water and steam analysis techniques
- Monitoring and instrumentation
- Best practices and case studies from operating plants
Who is the journal for?
The journal is intended for plant chemists, engineers, technical consultants, equipment manufacturers, and decision-makers involved in power generation and industrial water systems.
Is the journal available in print or digital format?
Can I get access to the archive?
Articles published before 2021 are available as PDF only. You can browse our archive and request specific articles via email. Subscribers receive a 50 % discount on each archive article.
How can I search for articles in the PPCHEM® journal?
You can search our articles using the Insight Search tool. Simply enter keywords, author names, or topics to find relevant articles.
Please note: Articles published before 2021 are available as PDF only. You can request these by emailing us directly with the article details.
Do I need a login to read the journal?
Yes, you need to log in to access full journal articles and digital content. Some content, such as abstracts or selected open-access articles, may be available without login. If you have a subscription or tokens, make sure you are logged in to unlock full access. You can register here.
How can I subscribe to PPCHEM® Journal?
You can purchase a subscription directly through our website. Subscriptions include access to all new issues published during the subscription year and digital content published since 2021.
What are tokens, and how do I use them to access articles?
Tokens are a flexible way to access individual articles without requiring a full subscription. You can purchase tokens in packages and use them to unlock selected articles from our archive. In addition, tokens can be used to purchase online training sessions.
To use tokens, simply select the article or training you're interested in and follow the on-screen instructions to redeem your token.
Can I submit an article to PPCHEM® Journal?
Yes. The editorial team welcomes scientific papers, technical articles, and case studies. Submission guidelines can be found on our submit an article page.
PPCHEM Events
How do I register for an event?
Click on the event you're interested in, then choose the number of tickets in the ticket purchase section. Follow the checkout process to complete your registration. Sometimes, our local partners handle the registration – in that case, please follow the instructions in the registration section.
Do I need an account to register?
If you are attending an event fully organized by PPCHEM, an account is required and tickets must be purchased directly through our shop. However, if the event is organized by one of our local partners, no account is needed. In that case, please follow the instructions provided in the registration section of the event.
Will I receive a confirmation email?
Yes. After you register, you'll receive a confirmation email.
Where can I find my tickets?
You'll receive a confirmation email. We do not send tickets by mail – your email serves as your ticket. However, if you created an account, you can have access to your ticket in your user dashboard after login.
Can I cancel or change my registration?
Cancellations must be submitted in writing. Charges depend on how far in advance you cancel:
- Up to 60 days before: 20% fee
- Up to 30 days before: 50% fee
- Less than 30 days: No refund
- Non-arrivals are charged 100%.
Please refer to the terms and condition.
What happens if I don’t pay on time?
Your registration is only confirmed once full payment is received. If payment isn't received before the event, access may be denied unless on-site payment is available.
Do I need to bring anything to the event?
Usually, you don't need to bring anything. However, we recommend keeping your confirmation email or the ticket in your account dashboard ready, just in case. Please check the specific event details for any other requirements.
I didn’t receive my confirmation email – what should I do?
Check your spam or junk folder. If it's not there, please contact us. You can always check the status of your order in your user dashboard under the event tickets tab. Please note: After payment, it may take up to 5 working days for the status to be updated.
Can I attend with a friend or transfer my ticket?
Both you and your friend need a separate ticket to attend. Ticket transfers (substitutions) are allowed. You just need to inform PPCHEM AG in writing (e.g., by email), and at least 24 hours before the start of the conference.
What happens if the conference is cancelled or postponed?
If PPCHEM AG cancels the event, you'll receive a full refund. In case of postponement or force majeure, liability is limited to the registration fee, minus a 25% admin fee.
Will the event be recorded or photographed?
Yes, photos and videos may be taken and used in PPCHEM publications and online. By registering, you consent to this use.
PPCHEM Online Training Course
What types of online training are offered?
We offer self-paced video modules.
How do I enroll in an PPCHEM Online Training Course?
What is the access period?
Our online courses are available for lifetime. Once enrolled, you can revisit the content anytime at your own pace.
What technical requirements are needed?
You will need a stable internet connection, a modern browser and audio capability.
Is there a transcription available for online training?
Yes, our online courses include written transcriptions.
Account
Do I need an account to place an order?
Yes, an account is required. This allows us to connect your purchases with your personal access rights, including tokens and subscriptions. With an account, you can also track orders and manage your training or article access.
How do I create an account?
You can create an account during checkout by ticking the "Create an account" box, or by visiting the My Account page.
How can I update my account details?
After logging in, go to the "Account details" section to update your name, email, or password. Address details can be changed under "Addresses".
Where can I see my past orders?
Log in and go to the "Orders" tab to view all completed, pending, or cancelled orders.
Can I delete my account?
Yes, please contact us via email to request account deletion. Note: this action is permanent and cannot be undone.